Content Designer – Dell, Round Rock, TX

Content Designer

Round Rock, TX

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Content Designer on our UX team team in Round Rock, TX.

The Opportunity

You will partner with developers, product managers and business partners to create experiences connecting people to technologies that transform the way we all work and live. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. Your role is multi-disciplinary, delivering value in the form of design decisions. You lead design; to understand and empathize with people to help your cross-functional team solve customer and business problems.

You won't be working alone. As a member of a centralized UX team (DCX) for Dell Digital Commerce Experiences, you'll receive guidance and mentorship from design leaders in our mission to ship world-class digital commerce products. Together we will affect millions of customers worldwide and help drive multi-billion dollar businesses.

Your responsibilities include:

  • Representing UX Writing subject matter expertise within a cross-functional team

  • Contributing to discovery, conception and execution of global design solutions

  • Practicing Human-Centered Design methodologies

  • Partnering and collaborating with researchers, engineers, designers, product owners, and business stakeholders on all initiatives

  • Evolving and evangelizing our Design System and Dell’s style guide including consistent execution of messaging and brand principles.

  • Writing, editing, and optimizing product content by aligning to Dell’s  style guide and to the unique needs of users navigating the product.

  • Conducting content strategy research, including content modeling, content auditing, and testing/validation.

  • Documenting content recommendations for the product.

  • Ensuring that ongoing product content (UX writing and all content creation) adheres to the content strategy of the product and of Dell's style guide.

As a Content Designer, your professional background demonstrates:

  • Established performance as a user-centered writer creating customer and business outcomes

  • Contributions to shipped products

  • Expertise in solving design problems with content and writing

  • Understanding and application of best practices

  • Confidently communicating decision-making rationale to team members

  • Thriving in collaborative environments with cross-functional teams

  • Contributing to design workshops and meetings

  • Dedication to lifelong design learning and mentorship

  • 2+ years of design experience with focus in digital

  • Bachelor’s degree in Design, Human-Computer Interaction, Psychology, Information Systems or equivalent experience

You are strong in two of the following skills and capable in 2 others:

  • Front-end Development

  • Quantitative Research and Analysis

  • Prototyping

  • Visual Design

  • Writing

  • Information Architecture

  • Interaction Design

  • User Research and Synthesis

Dell Technologies offers:

  • Opportunity to work with a strong brand at one of the world's largest IT solutions providers

  • Dynamic, challenging, international work environment

  • A team with a high level of energy, integrity and motivation to win

  • Exciting internal career opportunities

  • A commitment to diversity and inclusion

  • Competitive compensation including bonus plans & a great benefit package

  • An individual professional development plan

We believe our culture and values are differentiators. Our culture and values reflect what’s most important to us as a company and guide our decisions and actions:

Customers: We believe our customer relationships are the ultimate differentiator and the foundation for our success.

Winning Together: We believe in and value our people. We perform better, are smarter, and have more fun working as a team than as individuals.

Innovation: We believe our ability to innovate and cultivate breakthrough thinking is an engine for growth, success, and progress.

Results: We believe in being accountable to an exceptional standard of excellence and performance.

Integrity: We believe integrity must always govern our fierce desire to win.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

Jenna Palermo